Components of Alloy Navigator Express 8

Updated in 8.7

Alloy Navigator Express provides access to computer, hardware and software inventory, service desk, contact management, reporting, administrative operations. Alloy Navigator Express includes the following modules:

Server components and Desktop Apps:

  • Automation Server — The Alloy Automation Server is a Windows service that runs automated tasks for Alloy Navigator Express.

  • Settings — The Settings App is an administrative application where Alloy Navigator Express administrators perform various administrative tasks such as configuring business logic, creating and maintaining user accounts, configuring the e-mail and Active Directory integration, accessing logs, etc.

  • Desktop App — The Desktop App is a desktop interface for IT personnel to all Alloy Navigator Express functions.

  • Network Inventory App — The Network Inventory App is a desktop interface for IT personnel to the Network Inventory component of Alloy Navigator Express. This application provides you with all the tools you need to configure, deploy, and run the audit. It also provides analytical tools to analyze and interpret audit results.

Web Applications

  • Web App — The Web App is the primary user interface for IT personnel to all Alloy Navigator Express functions.

  • Self Service Portal — The Self Service Portal is a self-service web interface for your customers and internal company users to the Service Desk, Knowledge Base, and other modules of Alloy Navigator Express.

  • API — The Alloy Navigator Express API module is a RESTful API service that provides integration capabilities for our native mobile apps and other third-party applications. Using the API, you can make external apps work with Alloy Navigator Express objects and perform workflow actions.

Mobile Apps

  • Mobile App — Alloy Navigator Mobile App is our native mobile application that enables IT personnel to work with Alloy Navigator Express’s Tickets, Change Requests, Approval Requests, and Announcements using their iOS or Android mobile devices. The app requires that the API module is installed and configured for Access Token authentication.

  • Inventory Scanner — Alloy Inventory Scanner is our native mobile asset tracking solution that enables IT personnel to identify, view, and inventory IT assets in the field in real time using their iOS or Android mobile devices. The app requires that the API is installed and configured for Access Token authentication.