Enabling Anonymous Access

In order to access the Self Service Portal, users must sign in using their accounts. If you want to allow anonymous (unauthenticated) users to view some SSP areas, grant anonymous access to those areas. The other areas of the SSP will still require users to sign in.

Anonymous users will be able to access available areas from the SSP Home Page and by using direct links to those areas. The latter method enables you to add links to accessible SSP areas to your external site.

Area

Location on the Home Page

Direct URL example

Announcements

Announcements

http://www.example.com/hd/Announcements

Knowledge Base Articles

Popular Articles

http://www.example.com/hd/KnowledgeBase

Knowledge Base

Tools > Browse Knowledge Base

http://www.example.com/hd/KnowledgeBase/Article/b794e1e8-f668-407d-a35a-8b9cf5b738f9