Text Fields Where Full-Text Search Is Used

Updated in 8.3

The current version of Alloy Navigator Express uses the full-text search functionality only for the following text fields.

Objects Fields
Activities
  • Details (the text of Activity Log records displayed on the Activity tab of Ticket or Change Request details windows and in the Details section of the Activity window)
History
  • Old Value
Change Requests
  • Description
  • Summary
  • Notes
KB Articles
  • Title
  • Content (the text of KB Articles displayed on the Article Content tab)
  • Notes
Tickets
  • Description
  • Summary
  • Notes
  • Resolution

NOTE: The current version does not use the full-text search functionality for any other text fields, including user-defined fields (UDFs). For details on UDFs, see Working with User-Defined Fields.