Running the Mail Connector under the Microsoft Exchange account

If you integrate the Mail Connector with a Microsoft Exchange Server via MAPI, you can employ one of the two configuration scenarios, depending on the needs of your organization:

  • The Automation Server runs the Mail Connector under the Automation Server startup account This configuration is used by default when you configure the Automation Server to run under the Microsoft Exchange account. For details, see Configuring Microsoft Exchange Server Settings.

  • The Automation Server will run the Mail Connector under a dedicated Microsoft Exchange account— This configuration allows you to specify the Microsoft Exchange account directly in the Mail Connector job properties. However, it imposes additional requirements on the Automation Server startup account and the Microsoft Exchange account.

You may not want to run the Mail Connector under the Automation Server startup account and run it under a dedicated Windows account instead. This must be a Windows account which has sufficient permissions to access the Microsoft Exchange mailbox. In this section we will refer to that account as the “Microsoft Exchange Account.”

This configuration scenario imposes additional requirements on both the Automation Server startup account and the Microsoft Exchange account:

For instructions on how to customize the default Mail Connector job to run under the Microsoft Exchange account, see Customizing the Default Mail Connector Jobs.