How To Enable Sending E-mail on Behalf of Another Person

Updated in 8.7

In order to enable Alloy Navigator Express to send notifications on behalf of a person, that person must grant Send On Behalf permission to the Microsoft Exchange or Exchange Online account which you are using for sending notifications in Alloy Navigator Express. Notification recipients will see both the sender address and the Microsoft account address in the From line, as follows:

From: Mailbox <Microsoft Exchange address> on behalf of Mailbox <person’s address>

To grant Send On Behalf permissions, each person needs to add the user as a delegate for their mailbox in Outlook and assign the delegate any level of access. Follow the instructions below for the Microsoft Outlook version.

For Outlook 2007:

  1. Select Tools > Options > Delegates.
  2. Click Add.
  3. Choose the Microsoft Exchange account mailbox from the Address Book.
  4. Choose None for each folder.
  5. Click OK.

For Outlook 2010/2013/2016/2019, or Outlook for Microsoft 365:

  1. Select File > Info > Account Settings > Delegate Access.
  2. Click Add.
  3. Choose the Microsoft account mailbox from the Address Book.
  4. Choose None for each folder.
  5. Click OK.

IMPORTANT: For additional information, see your Microsoft Outlook resources: