All SSP customers are users of different domains not trusting each other

When domains do not trust each other, pass-through authentication is not available, and you must:

  1. Choose the Standard or LDAP Authentication for the Self Service Portal. For details, see Installation Guide: Installing and Configuring the Self Service Portal.

    and, to avoid creating multiple SSP customer accounts manually, when all of your domain users can use the Self Service Portal, enable LDAP Authentication for the Self Service Portal

  2. Add a Domain Credentials record for each domain. For details, see Setting up LDAP Authentication for SSP.
  3. Enable LDAP Authentication for the Self Service Portal. For details, see Setting up LDAP Authentication for SSP.
  4. Disable the Active Directory Synchronization or disable creating SSP accounts during the synchronization process. For details, see Configuring Active Directory Synchronization Jobs.
  5. Create manually SSP accounts with manager access levels, if required.

    How sign-in works: SSP customers must provide their Windows credentials.

NOTE: But if only a part of your domain users can use the Self Service Portal, the advantage of LDAP Authentication for the Self Service Portal does not apply.

If SSP customers prefer to use their Windows accounts:

  1. Choose the Standard or LDAP Authentication for the Self Service Portal. For details, see Installation Guide: Installing and Configuring the Self Service Portal.
  2. Create SSP accounts manually or using the Active Directory Synchronization. For details, see Configuring Active Directory Synchronization Jobs.
  3. Add a Domain Credentials record for each domain. For details, see Setting up LDAP Authentication for SSP.
  4. Disable LDAP Authentication for the Self Service Portal. For details, see Setting up LDAP Authentication for SSP.

    How sign-in works: SSP customers must provide their Windows credentials.

If SSP customers prefer to use separate SSP accounts:

  1. Choose the Standard or LDAP Authentication for the Self Service Portal. For details, see Installation Guide: Installing and Configuring the Self Service Portal.
  2. Create SSP accounts manually or set up the Self-Registration procedure. For details, see Configuring Self-Registration.

    How sign-in works: SSP customers must provide their credentials created for them to access the SSP.