Online Help | Desktop App

Timezone

On-prem only

In order to work with timestamp values from Alloy Navigator, such as the Due Date for tickets or the Received Date for assets, the API module must know the timezone that Alloy Navigator uses. Typically, this is the timezone of the SQL server hosting the Alloy Navigator database. If SQL Server and IIS on separate computers, we recommend that they are configured to be in the same timezone.

During the initial configuration of the API module, the Web Configuration tool suggests the timezone of the IIS server where the API is installed. If needed, you can modify this setting and specify the timezone manually.

When the user’s timezone is different from the API’s timezone, the user’s time will be converted to the API’s time.

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