Online Help | Web App
Organization - SLA tab
This tab shows the SLAs that have this Organization listed on their Receivers tab. You can open the details of an SLA directly from this tab by double-clicking the SLA record, or by selecting it and clicking Open.
You can also make this Organization the receiver of existing SLA’s services by clicking Add (or even create an all-new SLA to the SLA component and then make this Organization an SLA service receiver), or remove this Organization as an SLA service receiver by clicking Delete.