Sign-in failed

Standard authentication

With Standard authentication, the Sign in dialog box appears. Type in your Alloy Navigator username and password to sign in. The domain name is not required.

If you have Sign in with [SSO Provider] options available but still want to sign in with the password, enter your valid email address in the User Name field, provide your password, and click SIGN IN.

If you forgot your password or when your credentials are correct but the error persists, please contact your Alloy Navigator administrator.

SSO authentication

With Single Sign-On (SSO) authentication, the User Name and Password fields may be missing from the Sign in dialog box. Click a Sign in with [Identity Provider] option to sign in to your Alloy Navigator using the credentials of an external system, such as Okta, Microsoft, Google, ADFS, or another. That external system serves as the identity provider for Alloy Navigator, and securely verifies your identity. You may be redirected to the provider's sign-in page and asked for credentials.

If your credentials are correct but the error persists, please contact your Alloy Navigator administrator.

Windows authentication

With Windows authentication, you do not need to type in your user name and password because the system allows you to sign in to Alloy Navigator automatically using your current Windows credentials.

LDAP authentication

When you use LDAP authentication, the Sign in dialog box appears. You should type in your username and password to sign in. The username must be in the DOMAIN\UserName format.