Key Features

Alloy Navigator 's key features include:

• Service Desk with Auto Routing, Workload Balancing, and Escalations

• Service Level Management

• Change Management with multiple robust approval methods

• Project Management

• IT Asset Management

• Knowledge Management

• Alloy Discovery

• Software Asset Management and Software Licensing Compliance

• Organization and Contact Management

• Customer Self-Service Portal

• Mobile App, enabling mobile access for technicians

• Smart Views, Dashboards, Integrated Reporting

For a detailed overview of the product, see our web site.