Online Help | Desktop App

Managing Alloy Navigator license

Updated in 2021

On-premises only

To use Alloy Navigator on-premises, you must activate it using the General > License Management section of your Settings App.

For cloud customers: License management is fully handled by the Technical Services Team. You can view your license details in your Settings App, but you do not need to activate or update the license manually

There are two activation scenarios for on-prem deployments:

  • Activate Alloy Navigator after you have created a new database (including the pilot database created as a result of upgrade).

  • Update your license after your license has been changed (for example, after increasing the user limit) or after your database has been moved from one SQL server to another.

Activation can be performed over the Internet or using your personalized license key file. A few things must be in place:

  • Internet activation requires you to provide your registered email address and the serial number received after the purchase.

  • File activation requires your personalized license key file (license.dat).

TIP: If you can not locate your email address, serial number, or your digital license key, please contact Alloy Software sales team at sales@alloysoftware.com for assistance.

Activating Alloy Navigator

On-premises only

To activate Alloy Navigator on-premises:

  1. In the Settings App, navigate to General > License Management.

  2. Under Update License, choose the Over the Internet option.

    Alternatively, if you have a license key file, you can choose From file and use that to activate.

  3. Click Activate.

  4. In the Activation via Internet window, provide your email address and the Alloy Navigator serial number, then click Activate.

    If you chose From file, browse for and select your license key file, then click Open

  5. When the system informs you that Alloy Navigator is activated, click OK.

To update your on-premises license:

  1. In the Settings App, navigate to General > License Management.

  2. Under License Information, review the details of your actual Alloy Navigator license: the serial number, expiration date, licensing model, and other information.

  3. Under Update License, choose the Over the Internet option.

    Alternatively, if you have a license key file, you can choose From file and use that to activate.

  4. IMPORTANT: To re-activate Alloy Navigator after moving your database to another SQL server, use the Over the Internet option.

  5. Click Update.

  6. In the Activation via Internet window, provide your email address and the Alloy Navigator serial number, then click Activate.

    If you chose From file, browse for and select your license key file, then click Open

  7. Review the License Update details and click Apply to apply your changes.

NOTE: 25 days before the license expires, Alloy Navigator displays the warning message in the status bar. Clicking this message opens the License Management section in the Settings App, where administrators can update the license. You can also access this section by clicking Help > Product Activation on the main menu.