Online Help | Desktop App

Types of Technician accounts

Alloy Navigator supports two types of Technician accounts: Named and Concurrent. You specify this type when creating a new account. However, you can change the type of an existing Technician Account in the account's properties.

Technician Account Type Description

Concurrent

You can create an unlimited number of concurrent accounts. The number of technicians that can work in Alloy Navigator under concurrent accounts at the same time is limited by number of concurrent users specified in your product license.

You may want to create concurrent accounts for technicians who do not need permanent access to Alloy Navigator, such as IT personnel in different time zones or shift workers.

Named

Named accounts can always access Alloy Navigator, regardless of the number of other currently logged in users. Named accounts are based on the number of named users specified in your product license.

You may want to create named accounts for IT managers and technicians who need permanent access to Alloy Navigator.

IMPORTANT: Choosing a type of Technician accounts is available only when you have a combined product license. Product licenses with a fixed licensing model (Concurrent Users or Named Users) allow creating Technician accounts of a fixed type, either Concurrent or Named. For details, see Licensing models.

Related Information:

Changing the Technician account type

Licensing models

Creating Technician accounts