Release Notes

What's new in version 2023.1.2

July 2023

Version 2023.1.2 is a maintenance release. It addresses several issues reported in previous versions.

Self Service Portal

  • Rectified a potential security vulnerability in the Self-Service Portal that, in rare instances, could have allowed unauthorized users to gain access.

Web App

  • Resolved the problem that could lead to repetitive errors while working with data grids in the New Experience, impacting users whose Web App was configured for Windows Authentication.

  • Resolved the issue with Recurrent Ticket forms throwing error upon opening. Specifically, this problem could arise in recurrent ticket forms that include date fields, such as Scheduled Start Date.

  • Resolved the issue with selecting products for PO line items via the Select object from list dialog box. Previously, user encountered an error message saying, "Sequence contains no matching element."


  • Eliminated the restrictive upper limit of 100 on numeric values in report parameters.

  • Addressed the issue causing the "Index was out of range" error when running reports with Integer parameters that lacked default values.

Related Objects map

  • Prevented accidental self-referencing relations though workflow actions, such as users following their own Person record. Previously, these situations could result in the "An item with the same key as already been added" error on the Related Objects tab of the Person detail window.

Workflow engine

  • Addressed the issue affecting default Integrations, which could lead to a nonoperational state after modifying associated Scheduled Tasks.

Administrative Tools for Alloy Navigator Cloud

  • The Administrative Tools installation package for our cloud customers now includes the Scheduled Task Agent. This tool runs Scheduled Tasks in your local environment, without the need to grant Alloy cloud applications access to your local resources that some Scheduled Tasks may require.

    INFO: For details, see Help: Scheduled Task Agent.

Alloy Discovery Settings App

  • Uploading a corrupted image file into a Network Device Type list no longer cause the Settings App to crash with the "There is no such palette entry" error.

Desktop App

  • In the previous version, specifying a person in more than one "Restriction by User" or "Restriction by Device Owner" restriction rule for Tracked Software was not allowed. The latest update removes this limitation.