API User's Guide
PowerShell: Submitting Service Requests
Introduced in 8.7
Updated in 2021.1
You can use PowerShell scripts to run workflow Step Actions on Alloy Navigator objects. The script below creates a Service Request for the Service Catalog Item SCI000005 using the workflow action "Submit Request" #131. It gets access to Alloy Navigator using user authentication.
Copy the script and replace the placeholders with your actual API URL and the credentials of an Alloy Navigator technician account.
NOTE: To get the proper output, make sure that the item SCI000005 and other objects exist in your database and the action #131 is available; otherwise, replace the sample values with your actual IDs.
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$ApiUrl = 'https://API_URL' # API URL without a trailing slash, i.e. https://example.com/api $username = 'your_username' # technician username $password = 'your_password' # technician password $postParams = @{ 'grant_type' = 'password'; 'username' = $username; 'password' = $password; }$htmlResponse = Invoke-WebRequest -UseBasicParsing -Uri "$ApiUrl/token" -Method POST -Body $postParams $token = (ConvertFrom-Json $htmlResponse.Content).access_token $htmlResponse = Invoke-WebRequest -UseBasicParsing -Uri "$ApiUrl/Object/SCI000005/Action/131" ` -Method POST ` -Headers @{ 'authorization' = "bearer $token"; 'content-type' = 'application/json'; } `-Body @' {"Organization": "O000003", "Requester": "PN000022", "Request for": "PN000016", "Request Details": "<p>Created via the API</p>", "Urgency": "1 - Immediate", "Impact": "3 - Single Person" } '@ $htmlResponse |