Changing the Display Order of Actions
You can change the display order of Actions (both Create Actions and Step Actions) as follows:
- From the Sidebar, navigate to the list of Actions to re-order. For example, to set the order of Create Actions for Incidents, go to Workflow and Business Logic > Service Desk > Incidents > Workflow > Actions > Create.
- Click Display Order. The Display Order dialog box opens.
- Select an Action and use the Move Up and Move Down buttons to change its position.
NOTE: Alternatively, you can use drag-and-drop to rearrange Actions.
- Click OK.