Managing the Database Access Key

The Database Access Key is a unique key generated automatically when you or another Alloy Navigator administrator creates or upgrades the database. For details, see Database Access Key page.

For the new database, the administrator must distribute this key to each technician's computer that requires access to the Alloy Navigator database. For details, see Database Access Key Distribution. For the upgraded database, the key is distributed to all technicians automatically (applied for upgrades from a version older than 8.2.0).

You can always use the Database Management tool to manage the key. There are two scenarios when the initial Database Access Key must be changed:

  • After the Alloy Navigator database has been renamed or moved to another SQL server instance.
  • After the database administrator has decided to use a different SQL Server login for the Database Account, or has changed the password used for key’s Database Account on the SQL Server.

IMPORTANT: As soon as a new Database Access Key is generated, the old one becomes outdated and may not work. We strongly recommend that you reconfigure all servicesClosed (the Automation Server, the Web App, the Self Service Portal, API module, and the deprecated Mobile App Service) to use the new key and distribute the new key to all technicians as soon as possible. For details, see Database Access Key Distribution.

To manage the Database Access Key, run the Database Management tool, choose Manage Database Access Key on the Choose an action to perform page, and follow the on-screen instructions.

IMPORTANT: Managing the Database Access key may require membership in the securitysadmin fixed server role on the SQL server that hosts the database. Securityadmin credentials are required only for creating a new Database Account. Alloy Navigator will not use them later.