Select [Object] window

You use the Select [Object] window to choose an object. For example, in the Select Manufacturer window you can choose a manufacturer for a computer or a hardware item, in the Select Person window you can choose an owner of a configuration item, in the Select Technicianwindow you can select an assignee for a Service Desk ticket and so on. These windows differ in names but you use them in the same way.

Typically, the Select [Object] window appears when you click the ellipsis button next to the field where the object is displayed.

To select an object in the Select [Object] window, use the following methods:

  • To find an object by the text contained in its record, enter the search criteria in the Text to find field, select the field to search, and click Find.

  • To choose the object, select it in the grid and double-click.

    NOTE: You can display all available records by clicking Find when the Text to find field is blank.