When your product license supports Technician accounts of both Named and Concurrent types, you may want to change the type of an existing account.
To change the type of a Technician account:
Users & Security >Accounts and Roles > Accounts section, double-click the Technician account to modify. The User Account window appears.
Under Licensed as, click the desired type: Named User or Concurrent User.
NOTE: If this account is currently in use, your changes will be applied the next time the user logs in. If you want to force the user to log off, you can go to