Components of Alloy Navigator Enterprise 8

Updated in 8.7

Alloy Navigator Suite is an integrated software suite consisting of the following components:

Desktop Apps and Server components:

Alloy NavigatorAlloy Navigator provides access to computer, hardware and software inventory, service desk, contact management, reporting, administrative operations. Alloy Navigator includes the following modules:

  • Desktop App — The Desktop App is a desktop interface for IT personnel to all Alloy Navigator functions.

  • Settings — The Settings App is an administrative application that enables you to perform various administrative tasks such as configuring business logic, creating and maintaining user accounts, configuring the e-mail and Active Directory integration, accessing logs, etc.

  • Automation Server — The Alloy Automation Server is a Windows service that runs automated tasks for Alloy Navigator.

Alloy DiscoveryAlloy Discovery is tightly integrated with Alloy Navigator to provide tools for automated discovery and audit of hardware and software configurations of computers and network devices. Alloy Discovery includes the following modules:

  • Desktop App — The Desktop App is the desktop user interface to Alloy Discovery. The application provides you with all the tools you need to configure, deploy, and run the audit. It also provides analytical and reporting tools to analyze and interpret audit results.

  • Settings — The Settings App is an administrative tool that enables you to perform various administrative tasks such as create and maintain user accounts, configure alerts, customize field labels, resolve conflicts, access log files, etc.

  • Inventory Server — The Alloy Inventory Server is a Windows service that runs automated tasks for Alloy Discovery. These are scheduled tasks and the tasks initiated at a user’s request.

Web Services

  • Web App — The Web App is a web interface for IT personnel to all Alloy Navigator functions.

  • Self Service Portal — The Self Service Portal is a web interface for your customers and internal company users to the Service Desk, Service Catalog, Knowledge Base and other modules of Alloy Navigator.

  • API — The Alloy Navigator API module provides integration capabilities for our native mobile applications and third-party applications. Using the API, you can make various apps work with Alloy Navigator objects and perform workflow actions.

Mobile Apps

  • Mobile App — Alloy Navigator Mobile App is our native mobile application that enables IT personnel to work with Alloy Navigator’s Incidents, Work Orders, and Announcements using their mobile devices. The app requires that the API module is installed and configured for Access Token authentication.

  • Inventory Scanner — Alloy Inventory Scanner is our native mobile asset tracking solution that enables IT personnel to identify, view, and inventory IT assets in the field in real time. The app requires that the API is installed and configured for Access Token authentication.