Installation Guide

Force users to log off

We recommend that no users access Alloy Navigator and Alloy Discovery until you have completed the upgrade process. To make sure, you can terminate all user sessions manually.

To terminate all user sessions:

  1. Open the Settings App in your production system.

  2. Go to the User Sessions section (Users & Security < User Sessions in Alloy Navigator or Accounts and Roles > User Sessions in Alloy Discovery).

  3. Select all user sessions and click Terminate.

    The system will notify the technician that the session has been terminated by the administrator, and then sign the user out of the Web App and Mobile App andclose their desktop apps' sessions.

NEXT STEP: Upgrade Alloy Navigator Enterprise components.