Installation Guide

Upgrade Client Components for Technicians

Install Alloy Navigator 2023and Alloy Discovery 2023 Desktop Apps for Technicians

If you are upgrading from Alloy Navigator Express, you need to manually distribute the new version of the Alloy Navigator and Alloy Discovery desktop apps among your technicians.

NOTE: Alloy Navigator Desktop App is being deprecated in version 2023.2. We recommend that technicians work with Alloy Navigator via the Web App.

Installing Alloy Navigator 2023 Client Components

Run the Alloy Navigator 2023 installer on each computer (such as administrator’s and technician’s workstations) where Alloy Navigator Desktop App is installed. On the Setup Type page, choose the Client installation option. This installation type includes the Alloy Navigator Desktop App and all administrative tools but does not include services and server tools.

When the installer prompts you to install report viewer components, select which component to install or accept the default selection if the user needs to view and print reports in the Alloy Navigator 2023 Desktop App.

NOTE: Report viewer components enable the user to view and print reports. Customizing and creating reports requires third-party report designer software. For details on supported report formats and required report designer software, see Reporting.

Installing Alloy Discovery 2023 Client Components

Run the Alloy Discovery 2023 installer on each computer (such as administrator’s and technician’s workstations) where a previous version of Alloy Discovery Desktop App is installed. On the Setup Type page, choose the Client installation option. This installation type includes the Alloy Discovery 2023 Desktop App and all administrative tools, but does not include services and server tools.

When the installer prompts you to install report viewer components, select which component to install or accept the default selection if the user needs to view and print reports in the Alloy Discovery 2023 Desktop App.

NOTE: Report viewer components enable the user to view and print reports. Customizing and creating reports requires third-party report designer software. For details on supported report formats and required report designer software, see Reporting.