Enabling Anonymous Access
In order to access the Self Service Portal, users must sign in using their accounts. If you want to allow anonymous (unauthenticated) users to view some SSP areas, grant anonymous access to those areas. The other areas of the SSP will still require users to sign in.
Anonymous users will be able to access available areas from the SSP Home Page and by using direct links to those areas. The latter method enables you to add links to accessible SSP areas to your external site.
Area |
Location on the Home Page |
Direct URL example |
Announcements |
Announcements |
http://www.example.com/hd/Announcements |
Knowledge Base Articles |
Popular Articles |
http://www.example.com/hd/KnowledgeBase |
Knowledge Base |
Tools > Browse Knowledge Base |
http://www.example.com/hd/KnowledgeBase/Article/b794e1e8-f668-407d-a35a-8b9cf5b738f9 |