Configuring views and forms for the Mobile App

Alloy Navigator Mobile App 2.2

Alloy Navigator includes configuration settings that define how the Mobile App displays Alloy Navigator objects. The default configuration contains ready-to-use settings for all object classes that the Mobile App supports, such as Incidents, Work Orders, Service Requests, and others. This article explains what the Alloy Navigator mobile configuration contains and where you can access it.

Configuration settings include:

• Views - Filtered and sorted views that the Mobile App uses to display object lists. For more information, see Mobile App User's Guide: Understanding Views.

• Forms - Forms that the Mobile App uses to display object details. For more information, see Mobile App User's Guide: Viewing Object Details.

• Disabled Objects - Hidden objects, meaning objects whose links do not appear on the home screen. For more information, see Mobile App User's Guide: Home Screen.

Although the default mobile configuration is the best choice for most organizations, you can access the configuration settings and make some customizations.

To access the mobile configuration, launch the Settings App and navigate to Services > Mobile Applications > NavigatorMobile. For further instructions, see Settings App Help: Configuring Alloy Navigator Mobile App.

INFO: For information on working with the Alloy Navigator Mobile App, see Mobile App User's Guide.

Related Information:

Mobile App User's Guide: Understanding Ticket Views