Viewing active user sessions
Updated in 2022.1
The Settings App shows you up-to-date information about all active user sessions in your Alloy Navigator system.
To view active user sessions:
-
From the Sidebar, navigate to
- View currently active user sessions.
The following information is available for each session in the list:
Login - the user name (login) of the technician currently logged in.
User IP - the IP address of the client computer:
For Web App users - the value depends on the network configuration, and may display the IP address of the technician’s computer running the Internet browser or the IP address of the proxy server (including transparent proxy) between the technician’s computer and the Internet.
For Mobile App users- the value depends on the network configuration, and may display the IP address of the user’s wireless router.
For Desktop App users - the IP address of the technician’s computer running the Desktop App.
Session Type — the account type: Concurrent or Named.
NOTE: This column is available only if you have a mixed product license that supports both Concurrent Users and Named Users models. For details, see Viewing license usage statistics.
User Full Name - the technician’s Full Name.
Module Name - the Alloy Navigator module (app) the technician is logged in: Web App, Mobile App, Desktop App.
Last Activity - the timestamp of the most recent technician’s activity on the app.
Logon Time - the time when the user last logged in to the Alloy Navigator module.
Duration - the duration of the user’s session (the difference between the Logon Time and Last Activity values).
NOTE: When a technician logs in to the Web App and Desktop App under the same named account, these sessions are considered a single user session.
NOTE: Your Setting App monitors active user sessions and refreshes the displayed values on every change. The system automatically checks every ten seconds if new sessions have been started or active sessions have been ended, which practically makes the displayed list of active sessions always up-to-date. You can also refresh the Last Activity and Duration values of currently open sessions manually by clicking Refresh (or pressing F5 on the keyboard).