Welcome to Alloy Navigator Enterprise — an ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices. Centered on a powerful business process automation engine, Alloy Navigator Enterprise equips you with a powerful tool to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization and Contact Management.

About this Administration Guide

This guide contains the initial configuration of the Alloy Navigator 8 system. It includes detailed walkthroughs on how to perform the initial setup of each module and an explanation of the most common operation and customization tasks.

Administer Users and Security

Administer Alloy Navigator

Workflow: Pre-Configuration

Customize Alloy Navigator

Workflow: Configuration

Self Service Portal

Workflow: Management

Mobile App

Set Up Services