Online Help

Obtaining Technical Support

Alloy Software offers Technical Support for Alloy Discovery as a service to all registered customers. For detailed overview of support guidelines, please contact us.

Support Portal

Using the online Support Portal you can manage your support tickets, download product updates and search our product Knowledge Base which includes a comprehensive collection of searchable articles, answers, tips, tricks, videos and solutions from our Technical Services team.

Phone Support

To receive support via telephone, call:

  • US and Canada: (800) 810-9020

  • International: +1 (973) 661-9700

E-Mail Support

For support via e-mail, send us a message: