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MAPI e-mail profile for integration with Microsoft Exchange

Updated in 2021.1

MAPI support is being deprecated. Please use EWS for Exchange on-premises or migrate your mailbox to Exchange Online.

In order to integrate Alloy Discovery with Microsoft Exchange through MAPI, you need to create an e-mail profile in Microsoft Outlook. ClosedClick here to understand e-mail profiles.

  • An e-mail profile is a container for e-mail accounts, Outlook data files, and settings that defines where the mail is saved.

  • Profiles can contain all of your e-mail accounts; different versions of Outlook have different limits of Microsoft Exchange accounts per profile.

  • E-mail profiles can only be accessed via the Windows account that was used to create them.

IMPORTANT: The current version of Alloy Discovery supports e-mail profiles created only with the 64-bit version of Microsoft Outlook. Profiles created with the 32-bit version of Microsoft Outlook cannot be used.

The Inventory Server must be configured to run under that Microsoft Exchange account, i.e. the Microsoft Exchange account must be used as the Automation Server startup account. So you must create an e-mail profile for the Inventory Server startup account and specify this profile in Alloy Discovery when configuring settings for outgoing e-mail.

To create a new e-mail profile containing one Microsoft Exchange e-mail account:

  1. Make sure you have the 64-bit version of Microsoft Outlook installed on the Inventory Server.

  2. A new profile is created automatically when you run Microsoft Outlook for the first time. If you have just installed Microsoft Outlook, you can log off and log on again using your Microsoft Exchange account, run Outlook, and Outlook will automatically create the “Outlook” profile for that account.

NOTE: For details about creating e-mail profiles in your version of Microsoft Outlook, see the Microsoft Knowledge Base article the Create an Outlook profile.

  1. Test the newly created e-mail profile by accessing the mailbox via Microsoft Outlook.